Service Plans
fcs offers service plans for your IT needs
Let's face it, nothing kills office productivity and morale faster
than system crashes, lost data, and computers that drag along at slow
speeds. Sound familiar? Well, not to fear - that's right where we come
in here at FCS Technologies!
From one-time repair of software and network issues, to affordable
monthly monitoring plans to ensure maximum performance of your office
network and total peace-of-mind, nobody understands better than us
that down time on your end equals lost productivity and revenue.
To get you started, below, you'll find a variety of service options
designed to best fit your office. If you're not sure which is best for
you, we'd be more than happy to chat further to guide you along.
Generally speaking, our Bronze and Gold Packages are well suited to
small organizations, while our Platinum and Platinum Plus programs are
a better fit for larger companies with more advanced technology needs.
Have an emergency right now and need instant help? From data recovery
and back-up to network trouble-shooting and server installs we handle
it all. Feel free to call us directly.
PLAN OPTIONS | BRONZE | GOLD | PLATINUM | PLATINUM + |
Monthly Fee Includes features below |
$920 | $1,680 | $2,280 | $2,880 Best value! |
NETWORK SUPPORT | ||||
On-Site Technical Support Hours per Month |
8 | 16 | 24 | 32 |
Hourly Rate for Additional Services (Over included monthly allowance) |
$105 /hr | $100 / hr | $90 /hr | $85 /hr |
Emergency Server Down Guaranteed 4 Hour On-site Response |
1 per month | 2 per month | 3 per month | unlimited |
MANAGED SERVICES | ||||
TechSentry Remote Network Monitoring | Standard Business Hours up to 10 devices | Enhanced 24 x 7 up to 15 devices | Enhanced 24 x 7 up to 20 devices | Enhanced 24 x 7 up to 25 devices |
TechSentry Managed Security Service | Optional | Optional | Optional | |
TechSentry Remote Data Backup | Optional | Optional | ||
TechSentry Managed Web Hosting | Optional | |||
TechSentry Internet Management Suite | ||||
MANAGED + SERVICES | ||||
TechSentry Managed + Colocation | Optional | Optional | Optional | Optional |
Managed + Microsoft Exchange E-Mail Hosting | Optional | Optional | Optional | Optional |
TechSentry Anti-SPAM Service | Optional | Optional | Optional | Optional |
PLAN OPTIONS | BRONZE | GOLD | PLATINUM | PLATINUM + |
Monthly Fee Includes features below |
$980 | $1,780 | $2,380 | $2,980 Best value! |
NETWORK SUPPORT | ||||
On-Site Technical Support Hours per Month |
8 | 16 | 24 | 32 |
Hourly Rate for Additional Services (Over included monthly allowance) |
$110 /hr | $105 / hr | $95 /hr | $90 /hr |
Emergency Server Down Guaranteed 4 Hour On-site Response |
1 per month | 2 per month | 3 per month | unlimited |
MANAGED SERVICES | ||||
TechSentry Remote Network Monitoring | Standard Business Hours up to 10 devices | Enhanced 24 x 7 up to 15 devices | Enhanced 24 x 7 up to 20 devices | Enhanced 24 x 7 up to 25 devices |
TechSentry Managed Security Service | Optional | Optional | Optional | |
TechSentry Remote Data Backup | Optional | Optional | ||
TechSentry Managed Web Hosting | Optional | |||
TechSentry Internet Management Suite | ||||
MANAGED + SERVICES | ||||
TechSentry Managed + Colocation | Optional | Optional | Optional | Optional |
Managed + Microsoft Exchange E-Mail Hosting | Optional | Optional | Optional | Optional |
TechSentry Anti-SPAM Service | Optional | Optional | Optional | Optional |
PLAN OPTIONS | BRONZE | GOLD | PLATINUM | PLATINUM + |
Monthly Fee Includes features below |
$1020 | $1,820 | $2,480 | $3,150 Best value! |
NETWORK SUPPORT | ||||
On-Site Technical Support Hours per Month |
8 | 16 | 24 | 32 |
Hourly Rate for Additional Services (Over included monthly allowance) |
$115 /hr | $110 / hr | $100 /hr | $95 /hr |
Emergency Server Down Guaranteed 4 Hour On-site Response |
1 per month | 2 per month | 3 per month | unlimited |
MANAGED SERVICES | ||||
TechSentry Remote Network Monitoring | Standard Business Hours up to 10 devices | Enhanced 24 x 7 up to 15 devices | Enhanced 24 x 7 up to 20 devices | Enhanced 24 x 7 up to 25 devices |
TechSentry Managed Security Service | Optional | Optional | Optional | |
TechSentry Remote Data Backup | Optional | Optional | ||
TechSentry Managed Web Hosting | Optional | |||
TechSentry Internet Management Suite | ||||
MANAGED + SERVICES | ||||
TechSentry Managed + Colocation | Optional | Optional | Optional | Optional |
Managed + Microsoft Exchange E-Mail Hosting | Optional | Optional | Optional | Optional |
TechSentry Anti-SPAM Service | Optional | Optional | Optional | Optional |