Service Plans

fcs offers service plans for your IT needs

Let's face it, nothing kills office productivity and morale faster than system crashes, lost data, and computers that drag along at slow speeds. Sound familiar? Well, not to fear - that's right where we come in here at FCS Technologies!

From one-time repair of software and network issues, to affordable monthly monitoring plans to ensure maximum performance of your office network and total peace-of-mind, nobody understands better than us that down time on your end equals lost productivity and revenue.

To get you started, below, you'll find a variety of service options designed to best fit your office. If you're not sure which is best for you, we'd be more than happy to chat further to guide you along. Generally speaking, our Bronze and Gold Packages are well suited to small organizations, while our Platinum and Platinum Plus programs are a better fit for larger companies with more advanced technology needs.

Have an emergency right now and need instant help? From data recovery and back-up to network trouble-shooting and server installs we handle it all. Feel free to call us directly.


PLAN OPTIONS BRONZE GOLD PLATINUM PLATINUM +
Monthly Fee
Includes features below
$920 $1,680 $2,280 $2,880
Best value!
NETWORK SUPPORT  
On-Site Technical Support
Hours per Month
8 16 24 32
Hourly Rate for Additional Services
(Over included monthly allowance)
$105 /hr $100 / hr $90 /hr $85 /hr
Emergency Server Down Guaranteed
4 Hour On-site Response
1 per month 2 per month 3 per month unlimited
MANAGED SERVICES  
TechSentry Remote Network Monitoring Standard Business Hours up to 10 devices Enhanced 24 x 7 up to 15 devices Enhanced 24 x 7 up to 20 devices Enhanced 24 x 7 up to 25 devices
TechSentry Managed Security Service Optional Optional Optional right
TechSentry Remote Data Backup Optional Optional right right
TechSentry Managed Web Hosting Optional right right right
TechSentry Internet Management Suite right right right right
MANAGED + SERVICES  
TechSentry Managed + Colocation Optional Optional Optional Optional
Managed + Microsoft Exchange E-Mail Hosting Optional Optional Optional Optional
TechSentry Anti-SPAM Service Optional Optional Optional Optional
PLAN OPTIONS BRONZE GOLD PLATINUM PLATINUM +
Monthly Fee
Includes features below
$980 $1,780 $2,380 $2,980
Best value!
NETWORK SUPPORT  
On-Site Technical Support
Hours per Month
8 16 24 32
Hourly Rate for Additional Services
(Over included monthly allowance)
$110 /hr $105 / hr $95 /hr $90 /hr
Emergency Server Down Guaranteed
4 Hour On-site Response
1 per month 2 per month 3 per month unlimited
MANAGED SERVICES  
TechSentry Remote Network Monitoring Standard Business Hours up to 10 devices Enhanced 24 x 7 up to 15 devices Enhanced 24 x 7 up to 20 devices Enhanced 24 x 7 up to 25 devices
TechSentry Managed Security Service Optional Optional Optional right
TechSentry Remote Data Backup Optional Optional right right
TechSentry Managed Web Hosting Optional right right right
TechSentry Internet Management Suite right right right right
MANAGED + SERVICES  
TechSentry Managed + Colocation Optional Optional Optional Optional
Managed + Microsoft Exchange E-Mail Hosting Optional Optional Optional Optional
TechSentry Anti-SPAM Service Optional Optional Optional Optional
PLAN OPTIONS BRONZE GOLD PLATINUM PLATINUM +
Monthly Fee
Includes features below
$1020 $1,820 $2,480 $3,150
Best value!
NETWORK SUPPORT  
On-Site Technical Support
Hours per Month
8 16 24 32
Hourly Rate for Additional Services
(Over included monthly allowance)
$115 /hr $110 / hr $100 /hr $95 /hr
Emergency Server Down Guaranteed
4 Hour On-site Response
1 per month 2 per month 3 per month unlimited
MANAGED SERVICES  
TechSentry Remote Network Monitoring Standard Business Hours up to 10 devices Enhanced 24 x 7 up to 15 devices Enhanced 24 x 7 up to 20 devices Enhanced 24 x 7 up to 25 devices
TechSentry Managed Security Service Optional Optional Optional right
TechSentry Remote Data Backup Optional Optional right right
TechSentry Managed Web Hosting Optional right right right
TechSentry Internet Management Suite right right right right
MANAGED + SERVICES  
TechSentry Managed + Colocation Optional Optional Optional Optional
Managed + Microsoft Exchange E-Mail Hosting Optional Optional Optional Optional
TechSentry Anti-SPAM Service Optional Optional Optional Optional

 

 

 

NEED EMERGENCY HELP?

Have you suffered a server crash or need immediate help restoring down computers in your office? We can help!
For assistance just give us a call:

240.277.7772

Server Management

With TechSentry Server Management we provide you with the peace of mind that someone is continuously watching over your servers 24/7/365 so a good night's sleep is assured.

Network Management

With TechSentry Network Management You can concentrate fully on managing your business while We concentrate on managing your network.